We do take orders over the phone, our friendly Customer Care team in Rathwood Furniture Department are on hand to talk you through placing an order on our website. We use Sage pay Seccure payments to take your order over the phone, so no customer card details are kept!

Rathwood is open 7 days a week:

• Shop:
  Monday to Saturday 9:00 AM - 6:00 PM
  Sunday 11:00 AM - 6:00 PM
  


• Restaurant:
  Monday to Saturday 9:30 AM - 6:00 PM
  Sunday 11:00 AM - 6:00 PM

Rathwood is open 7 days a week. (These are the Christmas opening times November 26th - December 23rd) Shop: 9:30 AM - 9:00 PM Monday to Saturday 11:00 AM - 7:30 PM Sunday Restaurant: 9:30 AM - 9:00 PM Monday to Saturday 11:00 AM - 7:30 PM Sunday.

There is so much to do at Rathwood! We have something for everyone with our shop filled with fashion, accessories and much more, enjoy wholesome food in our Restaurant, explore the garden centre, experience our furniture, kitchen and All Stone showrooms. We also have the Woodlands Falconry and Birds of Prey Centre on the grounds, ladies boutiques, playground and more.

Of course.All you have to do is go to the Contact us page and request a sample.

No mainly our core range. If you would like to contact us on 0599156285, we can just double check to see if the desired product is on display on our shop floor.

Yes, we sell to both individuals and businesses. For more info on business orders or trade discount please email furniture@rathwood.com

Yes – you can see our products in our 40,000 sq ft Department store in Rath, Tullow, Co.Carlow.

First of all, check the packaging dimensions on the product page. And bear in mind any communal staircases or corridors too.

Our aim is to get you your furniture as quickly and safely as possible.

Therefore, we only use the best delivery companies who are efficient and are sure to handle your furniture with the utmost care.

Our general lead time on all items is 5-10 working days. However, our aim is to get the items delivered to your home within the first week of placing your order. If you require furniture urgently or within a certain time frame, please do not hesitate to contact us.

If for some reason we are unable to deliver within our general lead time of 5 - 10 working days, we shall contact you directly to advise.

The Keogh family have over 20 years experience in making and finishing interior furniture in Ireland, however we now travel all over the world to find the right suppliers to work with us. Many of our items are produced in Far-east. But some are made here in the Ireland & UK too.

At the moment, we only deliver to the UK and Republic of Ireland. We hope to start shipping to other countries very soon though, so if you’d like to know when we start doing this, just sign up to our newsletter and we’ll keep you posted.

As soon as you place an order, we’ll send you an email confirming the details including our V.A.T. information. If this hasn’t arrived in your inbox yet, have a look in your ‘junk’ folder – it might be in there. If not, please get in touch and we’ll get one sent out to you as soon as possible, Or you can call us on 0599156285.

Rathwood Gift Card Terms and Conditions

These Terms and Conditions ("Terms") apply to Rathwood Gift Cards ("Gift Cards") issued by Rathwood Limited, trading as Rathwood ("Rathwood," "we," or "us"). By purchasing, accepting, or using a Rathwood Gift Card, you agree to be bound by these Terms. Please read these Terms carefully before purchasing or using the Gift Card.

1. Gift Card Redemption and Expiry:

• Rathwood Gift Cards can be redeemed for merchandise, products, and services offered at Rathwood.
• Gift Cards expire five (5) years from the date of purchase.

2. Balance and Reload:

• You can check the balance of your Gift Card by visiting our website or by contacting our customer service team.
• Gift Cards cannot be reloaded or topped up with additional funds once they have been purchased.

3. Use of Gift Card:

• Gift Cards are not redeemable for cash or credit, except where required by law.
• Gift Cards are non-transferable and cannot be resold.
• Gift Cards can be used multiple times until the balance reaches zero or the card expires.

4. Lost or Stolen Gift Cards:

• Rathwood is not responsible for lost, stolen, damaged, or unauthorised use of Gift Cards. Treat your Gift Card like cash.
• Lost or stolen Gift Cards will not be replaced or refunded.

5. Promotions and Discounts:

• Gift Cards cannot be used to purchase other Gift Cards.
• Gift Cards cannot be used in conjunction with any promotional discounts, coupons, or offers unless explicitly stated.

6. Compliance with Laws:

• By purchasing, accepting, or using a Rathwood Gift Card, you agree to comply with all applicable laws and regulations.

7. Modification and Termination:

• Rathwood reserves the right to modify these Terms at any time, without notice, at its sole discretion.
• Rathwood may terminate the Gift Card program at any time without liability.

8. Governing Law:

• These Terms are governed by the laws of the Republic of Ireland without regard to its conflict of law principles.
  
  By purchasing or using a Rathwood Gift Card, you acknowledge that you have read, understood, and agree to these Terms and Conditions. Rathwood reserves the right to change these Terms and Conditions at any time. It is your responsibility to check these Terms and Conditions periodically for changes.

Rathwood Gift Cards can be redeemed for merchandise, products, and services offered at Rathwood.

NOTE: Gift Cards expire five (5) years from the date of purchase.

You can check the balance of your Gift Card by visiting our website or by contacting our customer service team.

NOTE: Gift Cards cannot be reloaded or topped up with additional funds once they have been purchased.

Here are the following uses of the Gift Card:

• Gift Cards are not redeemable for cash or credit, except where required by law.
• Gift Cards are non-transferable and cannot be resold.
• Gift Cards can be used multiple times until the balance reaches zero or the card expires.

Rathwood is not responsible for lost, stolen, damaged, or unauthorised use of Gift Cards. Treat your Gift Card like cash.

NOTE: Lost or stolen Gift Cards will not be replaced or refunded

Gift Cards cannot be used to purchase other Gift Cards.

NOTE: Gift Cards cannot be used in conjunction with any promotional discounts, coupons, or offers unless explicitly stated.

By purchasing, accepting, or using a Rathwood Gift Card, you agree to comply with all applicable laws and regulations.

Rathwood reserves the right to modify these Terms at any time, without notice, at its sole discretion.

NOTE: Rathwood may terminate the Gift Card program at any time without liability.

These Terms are governed by the laws of the Republic of Ireland without regard to its conflict of law principles.

NOTE: By purchasing or using a Rathwood Gift Card, you acknowledge that you have read, understood, and agree to these Terms and Conditions. Rathwood reserves the right to change these Terms and Conditions at any time. It is your responsibility to check these Terms and Conditions periodically for changes.

Of course. You’ll find this in your order confirmation email.

Unfortunately not. We can however provide our bank details and you can make a transfer to our account. But delivery is only dispatched when money has cleared into our Bank account.

At the moment, we only deliver to the UK and Republic of Ireland. And unfortunately we can’t zero rate V.A.T. for orders being shipped outside the UK after delivery to your Irish address.

Simply get in touch and we’ll be glad to help. Please phone us on 0599156285

We accept all major credit and debit cards, including Visa Credit, Visa Debit and Mastercard. If you’d like to use a card other than the ones we accept, you can pay via PayPal.

This might have happened for a few different reasons. First, check you’re using a card we accept (including Visa Credit, Visa Debit and Mastercard). Have you entered the card details correctly? Is your billing address in the UK or Ireland? If you’ve checked everything above and it still isn’t working, we recommend you give your bank or card issuer a call to check if there are enough funds in your account to make the payment.

You can change your delivery address by emailing us, but please note that if the items have been dispatched it is more difficult for us to change. Do please contact us though, and we’ll do our best to help

It’s easy. You can cancel your order and get a full refund at any point up until we dispatch it from our warehouse – – you can do this by emailing furniture@rathwood.com. If you want to cancel an order as we’re getting it ready for dispatch, or after we’ve dispatched it, we’ll refund you the full cost minus any delivery charges. Please see our Terms & Conditions for further info.

That’s no problem. Just contact us within 14 days of delivery including your order details and a brief reason for your return – you can do this through calling us on 0599156285. We’ll then arrange to collect it from you. Please note that a delivery collection charges will apply. We charge a standard €39 collection rate.

Firstly, we’re sorry to hear that. We run strict quality control checks both at the manufacturing stage and again at our distribution centre. Even so, things do sometimes get damaged despite our best efforts. If this is the case, please contact us withtin 48 hours of receiving your order by phone or by emailing furniture@rathwood.com, along with a photo of the damage. Our Customer Care team will then go through the refund and repair options with you.

For smaller items, this is usually no problem. For larger items, we recommend you’re at the delivery address so that you can get it delivered to a room of your choice.

You can change your delivery address by emailing us on furniture@rathwood.com before we dispatch it from our warehouse

Your order can be tracked through your order portal which is in your email. If you have not received this please email us at furniture@rathwood.com

To check the estimated delivery time for a product before placing an order, check the Delivery section on the product page. Generally speaking, about 90% of our products are available for Delivery, which means you could get them in just 5-10 working days. For the rest, it depends when the stock will come back into stock.

First of all, we’re really sorry for the error. Please contact us within 48 hours of your delivery and we’ll sort this out for you as soon as possible.

Firstly we are sorry, please email us on furniture@rathwood.com

Our delivery partners will try to get in touch with you before making their delivery. If you’re not there when they do, you can re-schedule your delivery by calling them direct or getting in touch with us.